Contact us
Real people in North Lakes, Queensland, and in every store. Order questions go to the online team; fitting, stock and repairs are quickest with your nearest store.
Orders, returns, damaged parcels and stock questions. Include your order number and we answer within one business day.
Visit a store
Find your nearestStores across QLD, NSW, NT and WA. Every one fits and adjusts frames free.
Get delivery updates from Australia PostTrack your BrightEyes parcel, or download the Australia Post app or register for a free account to get notifications and tracking updates.
Send a message
The stores
Store hours follow their centres, mostly 9am to 5.30pm with late-night trading on Thursdays. Each store's page has its own phone number, hours and directions.
By post
BrightEyes, PO Box 144, North Lakes QLD 4509. Head office is at 16 Torres Crescent, North Lakes QLD 4509 (not a store). ABN 48 094 942 533.
Stores across QLD, NSW, NT and WA. Free fitting in any of them.
Official stockist of every brand we sell, since 1985.
30-day online returns by post.
Afterpay, Zip and PayPal at checkout.